Gk9my Privacy Policy
Information We Collect
When you register or use the gk9my platform, we collect several categories of personal information for operational and security purposes. This includes:
- Account information: username, encrypted password, email address, phone number, and date of birth.
- Device and browser information: device type, operating system, IP address, browser type, and login session data.
- Local payment information: payment method details such as e-wallet numbers or bank transfer information required to process transactions in MYR.
- Cookies and tracking data: browsing activity, user preferences, and session data stored via cookies.
- Usage data: betting activity records, game preferences, and transaction history.
All data collection is carried out lawfully and with the purpose of enhancing user experience and maintaining platform security.
How We Use Your Information
Gk9my uses the information collected for the following purposes:
- Verifying user identity during registration and login.
- Processing MYR deposits and withdrawals securely and efficiently.
- Improving platform functionality and personalising the user experience based on usage patterns.
- Sending important notifications related to your account, promotions, or policy updates.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Detecting and preventing fraud, misuse, or suspicious activity.
We will not use your information for purposes beyond the stated scope without your prior consent.
Cookies & Tracking
The gk9my website uses cookies to store session settings, language preferences, and navigation data. These cookies help us deliver a smoother, more personalised experience to every user.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.
We do not use third-party cookies for advertising purposes without your knowledge, and data collected through cookies is used solely for the platform's internal operational needs.
Data Storage & Security
All personal data of gk9my users is stored on secure servers with industry-standard encryption. We enforce strict access controls to ensure only authorised personnel can access sensitive data.
Payment data is processed through licensed channels that comply with Malaysian financial security standards. We do not store credit or debit card information directly on our servers.
In the event of a security breach, we will notify affected users within a reasonable timeframe and take immediate remediation steps.
Sharing Information with Third Parties
Gk9my does not sell, rent, or disclose users' personal information to third parties for commercial purposes without your explicit consent.
Information may only be shared in the following limited circumstances:
- Licensed payment service providers for processing MYR transactions.
- Malaysian regulatory authorities or law enforcement agencies when required by law.
- Technical service providers bound by strict confidentiality agreements.
All data sharing is carried out under strict controls and covers only the information that is necessary.
User Rights & Contact Us
As a gk9my user, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to any information that is inaccurate or incomplete.
- Deletion: You may request the deletion of your account and personal data, subject to applicable legal obligations.
To exercise any of these rights or for any enquiries regarding this privacy policy, please contact our support team by email at [email protected]. We are committed to responding to all enquiries within three business days.
This privacy policy may be updated from time to time. Any significant changes will be communicated to registered users via email or in-platform notifications on gk9my.